The creation of a product design almost always involves competing visions within the team. Business, engineering, and design all have views on what makes for a successful product. News flash: The user should be the winner in that battle.
If you are a consumer, you want this human factors engineer to be on the design team.
DMI Members: To download the pdf of this publication, you need to log in, add it to your shopping cart, and check out. There will be no charge and the link(s) to the pdf(s) will be emailed to you.