Print Page   |   Contact Us   |   Your Cart   |   Sign In   |   Join DMI
Site Search
Online Store: DMI Proceedings
Main Storefront

Design Thinking in Managing (and designing) for Organizational Change

Item Options
Sign in for your pricing!
Price: $5.00
Quantity: *


Liisa NAAR and Marianne STANG VALAND


Increasing interest in ‘design thinking’ in the fields of management and

organization has resulted in a concern with using design-oriented approaches

as means to support organizational change and innovation. To this end,

conceptual ideas such as Boland and Collopy’s ‘managing as designing’ have

aimed at exploring how ‘design thinking’ can inform managers and the work

done in organizational contexts. However, these concepts tend to be

discussed theoretically with little grounding in empirical studies of practice

that might inform managing according to a ‘design thinking’ approach. In this

paper we look at one attempt at facilitating organizational change through

‘design thinking’. The context is the design of a new building for the UTS

Business School, Sydney by architect Frank Gehry. User participation was

applied to engage stakeholders in ways that would produce valuable input for

managers as well as architects. We consider how architectural design and

organizational change are constructed and accomplished and to what extent

the manager’s approach can be considered ‘design thinking’. Our findings

suggest that while ‘design thinking’ may be one approach to managing

complex change processes, a deeper engagement between designers,

managers and users is needed.



PUBLISHED: Proceedings from the The 19th DMI: Academic Design Management Conference, 2014


DMI Members: To download the pdf of this publication, you need to log in, add it to your shopping cart, and check out. There will be no charge and the link(s) to the pdf(s) will be emailed to you.

Featured Members

Site Search
Membership Software Powered by YourMembership  ::  Legal