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Increasing the Usability of High-Tech Products through Design Research

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AUTHOR(S):

Laurence P. Feldman, Professor of Marketing, University of Illinois at Chicago

 

Faster! Better! Easier! These are terms often associated with new technologies. But what do users actually think? Addressing this question, Laurence Feldman defines criteria for measuring the usability of technological products and identifies three distin

 

PUBLISHED: 1995

 

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