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Paul Chen-Hsin Liu, Associate Professor, California State University, Los Angeles; Gladys Tsai, Industrial Designer, Sustine, Inc.; S. Gary Teng, Director of the Engineering Management Program, University of North Carolina at Charlotte


As businesses spend more of their time and resources trying to harness the power of the Internet, electronic data exchange, and various forms of e-commerce, product designers are also seeing the possibilities in information technology. Engineers at far-fl




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