Print Page   |   Contact Us   |   Your Cart   |   Sign In   |   Join DMI
Site Search
Online Store: DMI Review Article
Main Storefront

Design in the Service Industries

Item Options
Sign in for your pricing!
Price: $5.00
Quantity: *

William J. Hollins, Senior Lecturer, Polytechnic of Central London


An essential but often neglected element of successful service design is a carefully crafted specification. William Hollins highlights the importance of market research and product champions in this critical, up-front effort and identifies specific featur




DMI Members: To download the pdf of this publication, you need to log in, add it to your shopping cart, and check out. There will be no charge and the link(s) to the pdf(s) will be emailed to you.

Featured Members

Site Search
Membership Software Powered by YourMembership  ::  Legal