Clive Chajet, Chairman and CEO, Lippincott & Margulies
As its quality performance rose, Continental sought to shift its image from a no-frills discount carrier to a world-class international airline. This effort, with extensive input from employees and leadership from a multidisciplinary design team, involve
DMI Members: To download the pdf of this publication, you need to log in, add it to your shopping cart, and check out. There will be no charge and the link(s) to the pdf(s) will be emailed to you.