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Holistic Product Design

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Description
AUTHOR(S):

Samantha Starmer, Manager, eCommerce Experience, Recreational Equipment Inc. - REI

 

As we move to a knowledge economy that is more dependent on services than on goods, we have a growing need for services that connect across channels, devices, time, and space.

 

PUBLISHED: 2011

 

DMI Members: To download the pdf of this publication, you need to log in, add it to your shopping cart, and check out. There will be no charge and the link(s) to the pdf(s) will be emailed to you.

 

Contextualized Design, Customer Experience CX, Product Design

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