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Embracing Complexity: A Framework for Healthcare Design

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Description
AUTHORs:

Scott Stropkay, Founding Partner, Essential Design; David Siedzik, Principal Researcher, Essential Design

 

 

There is good complexity, and there is bad complexity. The trick lies in knowing which is which.

 

 

 

PUBLISHED: 2012

 

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Service Design, Complexity, Healthcare

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