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AUTHOR(S): Norman STEVENSON, Vicky LOFTHOUSE, Debra LILLEY and Alistair CHEYNE Drawing on findings from research conducted in t...
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AUTHOR(S):Mauricy Alves da MOTTA FILHO "Customer experience has now become a central arena for competition in services. Companies ar...
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AUTHOR(S):Erik BOHEMIA "In this paper it is proposed that designers should be introduced to and versed in a non-essentialist underst...
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AUTHOR(S):Sebastian HESSELMANN, Andrew T. WALTERS and Gert KOOTSTRA "The research presents a critical investigation of the Design Ma...
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AUTHOR(S):Youngjoong CHANG, Jaewoo JOO and Jaibeom KIM "This paper seeks rich understanding of design thinking and applying it to th...
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An Investigation into Design Thinking Behaviours in Early Stage Radical Innovation AUTHOR(S): Martin P. RYAN and Frank DEVITT&n...
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AUTHOR(S): Frido SMULDERS, Kees DORST and Pieter VERMAAS In this contribution design thinking is taken as a transfer of design...
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Are you being served? Not onboard! Aviation manufactures moving towards service enabling systems ...
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